Salamah Privacy Policy

This statement explains the “privacy policy”, what we do with the information we receive through the services provided by Madarej Al Elm Corporation in “Salamah” application, and how we use, disclose, transfer, and store it. If you do not want us to collect, store, use, or share your information using the explained methods in this privacy policy, you may not be able to have access to “Salamah” application. Your privacy is important to us; we bear our responsibility of handling it seriously. We respect your rights of privacy, and we are committed to protecting the personal information collected about you. We will not use or share your
information with anyone except for what is clarified in this privacy policy. By using “Salamah” application, you are agreeing to this privacy policy.

  1. How information is collected

    “Salamah” application collects information about you when:

    1. Creating an account on the application
    2. Accessing the content of “Salamah” application
    3. Paying the monthly / annual subscriptions
    4. Sharing via social media and other networks

  2. The information we collect about you

    • Your name and password
    • E-mail address
    • Year of birth
    • Teachers’ phone numbers
    • Gender
    • Country of residence / origin
    • Social media accounts (in case of registering using social media, specifically Facebook or Google)
    • Information you provide when requesting help from the customer service
    • Other information you provide to us (such as information used to identify the lost account)
    • Records of your visits to “Salamah” application and interacting with the educational content, such as pages, video clips, evaluations, posts, comments, and any other interactions you perform.
    • Records of teachers’ setting up virtual classes in “Salamah” application
    • Collecting information about students’ performance and patterns of learning
    • The IP (Internet protocol) address any time you visit any website including this one; the host server will record your IP address, date and time of the visit, the type of the Internet browser you use, and the URL of any website that directs you to this site on the web.
    • Information about the device status, such as malfunction, the system activity, the device settings, the type and language of the browser, and the time and date of your request
    • Information (including personal data) locally existing on your device using mechanisms such as web browser storage and application data history

  3. َHow we use your information

    We primarily use the information to provide the user with a better educational experience. However, we also use your information as follows:
    - To activate “Salamah” application and improve your usage experience:

    • Presenting the suitable offers and services
    • Facilitating sharing via social media networks
    • Protection against deceit, crime, fraud, or other security reasons
    • Identifying and fixing service errors
    • Abiding by all regulatory and legal requirements, and responding to any requests from data protection authorities or any other law enforcement agency

    - To provide you with support, contact you, and reply to any request or question you had asked through customer support
    To offer our contact with you, including:

    • Dealing with your subscription in our newsletter and cancelling it
    • Sending you, after your prior consent, promotions and marketing material (we will provide the chance to cancel the subscription of receiving these materials)
    • Providing you with ads that better suit your interests and personal profile, and target your general position
    • Servicing and measuring the ad efficiency
    • Providing a specialized content in accordance with your needs

    For the previously mentioned reasons, “Salamah” application team may perform analyses that support our commercial operations, develop future products, improve our services and products, provide advertisements, and offer recommendations.
    Our legal basis of collecting and treating your above-mentioned personal information has been clarified.

  4. We will usually collect personal information from you:

    • When we need the personal information to fulfill a contract with you and provide you with services, such as customer service and detecting service errors
    • When measuring the efficiency of marketing and advertising campaigns, and protecting and improving our products and services so that your rights do not surpass them
    • When we have a legal commitment to collect personal information from you

  5. Updating the Personal Information

    6. You have to inform us in case a change occurs to your personal information provided to us. We will not bear any responsibility for losses you might have as a result of inaccurate, incorrect, or incomplete information you provide us with.

  6. How we share your information

    7. - With third party
    We use services of outside parties that have limited access to your information for specific purposes, such as management, analyses, improvement, advertising, and help in marketing, customer service and data analysis. They help us in our operations. These third parties are authorized to use your information for those purposes only. We can also use/share your personal data anonymously with educational researchers.
    If you decide, while using our services, to use the features of social sharing, such as “share” or “like” on Facebook or other outside social media networks, this may allow sharing and collecting personal and non-personal information for those outside social networks.
    - With the authorities:
    We keep the right of informing law enforcement agencies about actions we think illegal. We will investigate or take measures to fight illegal activities, suspected misuse or unauthorized use of services, or to protect others’ property and safety. We also have the right to disclose your information if that was required according to a law or court order all over the world, if this information was related to an actual harmful or threatening behavior.
    - In case of selling the corporation:
    Regarding any sale of our corporation or any line of business (including the related assets), the clients’ information is generally considered one of the moveable commercial assets. In case such a sale or dealing with any or all of our businesses occurs, your information might be transferred to the buyer.

  7. User Data Deletion Request

    8. If you wanted to delete all your data from our server, just send us an email to support@hasanati.app

  8. Security

    9. We have applied security measures to protect and help prevent unauthorized access, preserve data security, and correctly use personal information collected through the services. We take, and force operational third parties to take, reasonable measures to protect your personal information from loss, misuse, unauthorized disclosure, modification or destruction. Despite that, data transfer security over the Internet or any wireless network cannot be 100% guaranteed. As a result, while we strive to protect your information, we cannot guarantee the security of your information or bear any responsibility for the unauthorized use of or access to your information under our control. When we use outside parties to help us in treating your personal information or your credit card information, we take reasonable measures to ask them to comply with this privacy policy and to protect your personal information (including credit card information).

  9. Your privacy policy options

    10. You can choose not to provide certain information to us. If you fail to provide us with certain information, you may not be able to use certain services we offer.

  10. Modifications in the privacy policy

    11. We may update the privacy policy every now and then on “Salamah” application website. Any update is considered valid the moment the policy updates are published. We will not notify with the privacy policy updates. You have to review them regularly. Your continuous use of our services is your consent and agreement to our future updated privacy policy. If you do not agree to this policy, you must not use any of the services provided in “Salamah” application. If you are not satisfied with the way we deal with personal data, you have the right to contact us to request a solution at:
    info@Salamah.app